Customers Have To Say about our products, support, and service
- Carol Bartlett wrote:
Hi! Just wanted to let you know we are very happy with our generator. Now
I don't cringe when I rent a room to a smoker, because I know the
generator will have it smelling better in no time. You have another
- Sincerely, Carol Bartlett,
- Wawasee Motel
- Daryl Loewen wrote:
Thank you very much for reassurance of the usefulness of the products we
provide. This is very comforting and pleasant to hear.
Since you have a hotel with rooms to rent out. Would you mind if we use
this testimonial from you on a testimonial page of our web site
including your hotel contact info,
Daryl, Yes, please feel free to use my testimonial. Our motel is small,
but it is still important to be able to rent clean, fresh smelling
rooms. We are happy to help you out as we like your product.
- Sincerely, Carol Bartlett
- Syracuse, IN
Subject:DC Pro 950
From:"Chuck Dennis" <Charles@xxxxxxxxxxxx>
Date:Thu, 11 May 2006 13:19:34 -0500
I just wanted to thank you for the quick service! I ordered a DC Pro 950 (which
I got in
one day, from BC to Tulsa, OK) and the power cord was missing. I called and I
the next day @ no charge.
Don’t find service this good anymore.
Charles D. Dennis II
Dennis & Company, PC
Subject: product thanx & praise
Date: Mon, 08 Jan 2001 16:36:52 -0500
Dear Colin & associates @ Crystalair---
Last year I purchased two units from you. The Auto-ozone & the Ductzone. I was
just introduced to your co. from a friend and we both agree it's one of our best
finds on the net, or anywhere for that matter.
Between the two of us, we had used quite an impressive list of air cleaning
products & have some knowledge on the subject. For myself, I believe not only
are these two units two of the best purchases
I ever made for my car & home, but considering the quality for the price,
perhaps two of the best things I've bought in a long time. For example, compared
to the cost of the former company's ozone purifiers I used ( one on each floor
of my house--2 total ) I saved more than 50% ! That confirms your company's
brilliant idea of giving the customer what they really want: air purification &
not all the fancy cabinets & other unneeded extras. And to think that every time
my hot air heat blows a stream of ozone purity comes with it! One other
compliment--- the service & time you guys take on the phone to educate &
etcetera speak volumes in backing up the true quality you're selling.
Little Falls, NY
We think you guys are amazing. We place an
order Wednesday afternoon and it is at our home Friday night. WAY faster than we
expected. We will recommend you to anyone seeking the products you carry.
Thanks, and have a good one,
Steve and Inez xxxxxxxxxx
I'm pasting a message I posted on a BBS in Montreal which I hope you enjoy and
makes you allot of money you deserve.
Since I smoke a lot and don't dust and clean enough, the air quality in my space
is lousy for anything alive except germs. There is a two-pronged attack for any
quality of indoor air. I've been enjoying
the first prong for a little over a week. I'm speaking of an ozone generator.
Ozone actually destroys mold, mildew, bacteria, and gas molecules that emit
odour. Ozone turns into harmless CO2, which is
beneficial to plants in the day, to accomplish this. When there is no longer any
odour, and the possibility of excess ozone exists, one simply turns off the
generator, and half an hour later, most of the
ozone decomposes into surplus oxygen. I don't know if it's because my system is
no longer fighting bacteria or it's the surplus oxygen in my space, but I've had
allot more energy from day one, and I'm
losing weight that I want also. The second prong, which I'm waiting to arrive,
is a negative ion generator. It charges dust and finer particles to cling to
surfaces which leaves absolutely nothing floating
in the air.
For the Ozone Generator, go check http://www.crystalair.bc.ca. I got my
A Pro-360, with 15% demo reduction, and paid $xxx with tax and almost
one day shipping. After the first day, for someone like me, it's worth
... ozone takes out everything but the stain.
Dear Daryl and Colin,
I received the repaired PRO 360 today.
Wow, you bring the concept of service to a new high. We are headed for
the lake tomorrow and I am looking forward to squelching those musty odors.
to let you know that the transformer and plate arrived in the mail
yesterday. I changed everything out last night and the unit seems to
be running fine again. Thanks for all your help. I appreciate
your exceptional customer service in extending the warranty on the
transformer in my unit. That kind of service goes a long way.
You can be assured that I will be sending anyone who has an interest in an
ozone generator your way.
for your assistance.
Dear Dave & Daryl, Thanks for all your
help. The ozone gizmo arrived today. boy, is that thing powerful
compared to the other ones I've used. It should work great in the new
place. If it's not too much to ask send me info about those hot springs
outside of Vancouver. Thanks again, Regards, Carolyn
Wow! I'm so impressed. I got the
unit yesterday, and it's working fantastically. Flood damage to the house
has made the smell unbearable.
Thank you very much. Great service!
Thank you for repairing/replacing my ozone
generator. You make a great product but even more, you have a great
attitude. I have been in business for myself for 45 years and I know a
great "corporate attitude" when I see one.
I will try to become a better UNPAID salesman for you.
I was sceptical but desperate. Our cats (3 large males and a female) were
locked in the finished basement by a sitter, and decided to use the carpets
as a litter box. I found you on the web, talked to you on the phone and
took a chance. Using the C20 and the Pro 3400 was nothing less than
amazing. I followed your instructions to the tee, and it worked. When I
cleaned the damaged areas, I drenched them with water and then extracted as
much of the cat urine as I could. I was appalled at the amount of peeing
these guys had done down here. I treated this with the C20, and as you
warned, it smelled worse than the original damage. I ran dehumidifiers and
fans, and when it was dry did the ozone thing for 2 four hour treatments
over a couple days. No ozone for over a week, and even with the humidity
higher in the basement this last week, the smell is gone. Thank you for a
If you ever have a sceptical cat owner, let them read this!!! It Works!!!
Many thanks and Sincere Regards,
Phone in comments about the equipment
and shipping speed
I ordered a PRO 620 yesterday
and by some god's miracle of aviation, I received it today.